Delivery Information

UK SHIPPING

	UK Standard Shipping - £4.50 Free when you spend over £80 Delivery timeframe 2-4 working days
	UK Express Shipping - £7.99 Free when you spend over £200 Delivery timeframe 1-3 Working Days
	UK Next Working Day by 11:30am - £29.99 Delivery for next working day by 11:30am (must order before 9am on the previous working day)
	UK Next Working Day by 1pm - £19.99 Delivery for next working day by 1pm (must order before 9am on the previous working day)
	Click & Collect - Free From our Luton store & Luton warehouse Usually ready within 24 hours
	Local Delivery - £5.00 Same day delivery
	UK Saturday Delivery - £25.00 Delivery for Saturday (must order before 9am Friday)
	UK Saturday Before 1pm Delivery - £35.00 Delivery for Saturday before 1pm (must order before 9am Friday)
	UK Sunday Delivery - £25.00 Delivery for Sunday (must order before 9am Saturday)
	UK Sunday Before 1pm Delivery - £35.00 Delivery for Sunday before 1pm (must order before 9am Saturday)

USA SHIPPING

	US Express Shipping - £30 Free when you spend over £200 Delivery timeframe 1-3 working days Step by Step Delivery Tracking Notifications with 6 Delivery Options
	US Standard Shipping - Starting From £10 Free when you spend over £150 Delivery timeframe upto 10 working days Fully Tracked Delivery Service

AUSTRALIA SHIPPING

	AUSTRALIA Express Shipping - £50 Delivery timeframe 1-3 working days Step by Step Delivery Tracking Notifications with 6 Delivery Options
	AUSTRALIA Standard Shipping - Starting From £15 Free when you spend over £200 Delivery timeframe upto 10 working days Fully Tracked Delivery Service

CANADA SHIPPING

	CANADA Express Shipping - from £50 Delivery timeframe 1-3 working days Step by Step Delivery Tracking Notifications with 6 Delivery Options
	CANADA Standard Shipping - Starting From £15 Free when you spend over £200 Delivery timeframe upto 10 working days Fully Tracked Delivery Service

EUROPE
Our EU delivery service now includes all Duty Taxes and Import VAT, ensuring a delightful surprise-free unboxing experience!

	EU DHL Standard Delivery - £40 Free When you spend over £250 Delivery timeframe 3-5 working days All Duty, Taxes and Import VAT pre paid Step by Step Delivery Tracking Notifications with 6 Delivery Options
	EU DHL Express Delivery - £60 Delivery timeframe 1-3 working days All Duty, Taxes and Import VAT pre paid Step by Step Delivery Tracking Notifications with 6 Delivery Options
	Norway DHL Standard Delivery - £55 Free When you spend over £300 Delivery timeframe 3-5 working days All Duty, Taxes and Import VAT pre paid Step by Step Delivery Tracking Notifications with 6 Delivery Options
	Norway DHL Express Delivery - £75 Delivery timeframe 1-3 working days All Duty, Taxes and Import VAT pre paid Step by Step Delivery Tracking Notifications with 6 Delivery Options

REST OF THE WORLD

DHL Express Shipping - £50 Flat Rate
Delivery timeframe 2-5 working days
Step by Step Delivery Tracking Notifications with 6 Delivery Options

Delivery Times

While we endeavour to dispatch orders on the same day, particularly if placed before 10am, it's important to note that during peak periods, there could be potential delays. In such instances, the dispatch of your order might take slightly longer than usual

We would like to inform you that all the delivery timeframes provided are stated in terms of 'working days.' It is important to take into consideration that weekends and bank holidays are not classified as 'working days.' Additionally, please be aware that festive holidays such as Eid are also considered non-working days.

Duties & Taxes

Our pricing structure is exclusive of any import or export expenses, customs duties, and taxes. Please note that while shipments within th UK are exempt from these charges, destinations outside these regions may incur customs duties, import taxes, or related fees, which could vary based on local regulations.

Pre Orders

Kindly be informed that all items labeled as pre-order items will be dispatched in accordance with the indicated timeframe specified for each respective product. In situations where a combination of in-stock items and pre-order items is included within a single order, the dispatch of the entire order will be temporarily suspended until all items are prepared for shipment. It is important to note that the majority of pre-order items typically require an average dispatch period of 6-8 weeks

Leave in a Safe Place/ Alternative Location
Please be aware that opting for an alternate delivery location, like a safe place or porch, means assuming full responsibility for any potential loss or theft of the parcel. Thank you for your understanding.

Address Accuracy
Please ensure the delivery address is submitted accurately as we cannot be liable if a incorrect address is supplied to us.

Undelivered Parcel

Please notify us in writing within 3 working days of dispatch about any missing, incorrect, or undelivered items. Failure to do so would mean claims for missing or undelivered goods will not be entertained.

“(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.