Shipping Information
At Memsaab, we strive to provide you with Customer Service of the highest standard. We want all your purchases to arrive quickly and in perfect condition, therefore all items are sent using Interlink next day delivery.
All orders placed before 1 p.m. We will try to dispatch for the same day for delivery for Shipping times may vary on weekends, bank holidays and public holidays. We do not accept any responsibility for damages that occur during transit, as we do our best to make sure that all products are packed carefully and appropriately to protect them during the delivery process.
Please make sure you complete the shipping details accurately as this can not be changed after the dispatching process has been completed and the company will not be liable for mistakes made.
Shipping to UK is charged at a flat rate of £5.99. FREE Delivery for orders over £100 or Hermes Delivery: £3.99
International Delivery
EU Zone 1: Republic of Ireland, Belgium, Luxembourg, Netherlands (5-7 working days) Delivery: £30.00 (Free Delivery over £250)
EU Zone 2: France, Germany (5-7 working days) Delivery: £30 (Free Delivery over £250)
EU Zone 3: Austria, Denmark, Finland, Greece, Italy, Portugal, Spain (5-7 working days) Delivery: £35.00 (Free Delivery over £300)
EU Zone 3: (Sweden) (5-7 working days) Delivery: £35.00 (Free Delivery over £300)
EU Zone 4: Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia (5-7 working days) -Delivery: £35.00 (Free Delivery over £300)
Delivery to the following destination will take 15-20 business days
USA, Canada: Delivery: £45.00
Saudi Arabia, South Africa, Kenya, Mauritius: Delivery: £70.00
Hong Kong: Delivery: £70.00
New Zealand, Singapore: From £90
Australia: Delivery £65
UAE: Delivery: £65
India/Pakistan: Delivery: £55
The, Bahrain, Bangladesh, Kuwait, Malaysia, Maldives, Malta, Morocco, Nepal, Oman, Qatar, Tunisia, Turkey: Delivery: £65
Shipping times may vary during bank/public holidays and during peak periods. We are not liable for delays that may occur as a result of courier related matters.
Please note: All prices are exclusive of any customs and duty/ import charges in your country which may or may not be applicable.
Our customers are very important and we operate with the above courier services to ensure that all orders remain safe and are taken care of till it reaches your door as quickly as possible. We constantly strive to offer our clients the best shopping experience and we know that delivery charges is an important consideration for every customer that shops online. This is why we have provided discounted shipping rates. Why not tell a friend about and experience the joy of shopping together on our website? Your items will arrive swiftly, you pay less for delivery and you can share the pleasure of opening your Memsaab parcel together.
All UK orders are tracked a text message will be provided on the time your parcel will be received, all items must be signed for. For international we try to provide tracking however this is dependent on the service used. Please state at the checkout stage if you would like a specified neighbor to sign for your parcel (if you are not available on delivery date). Alternatively, you may indicate a safe place where your parcel may be left or simply request that the courier company leaves a card for you to arrange re-delivery. A second delivery is usually attempted the next working day if there is no one to sign for and accept the parcel on the first attempt.
All UK customers must state whether they would like to receive delivery notifications and confirmations via email.
VAT Refund for Non-EC Countries
Memsaab is not a part of the VAT Retail Export Scheme. VAT Retail Export Scheme is a voluntary basis scheme, hence you only can claim VAT refund on goods purchase from retail shop that participate in it.
Furthermore, this scheme does not apply to mail order and Internet sales.
Memsaab will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.
A single order maybe split in to multiple shipments, depending on the availability of item in stock and/or weight limits for parcels by the courier/postal company.
The cardholder should be aware of the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.